Order Processing

All orders are processed within 2–3 business days. Orders are not shipped on weekends or holidays. You will receive a confirmation email with tracking information once your order has been dispatched.

Shipping Method & Cost

Shipping is included in the product price — no additional shipping fees are charged at checkout. All orders are shipped via standard tracked delivery within the United States.

Delivery Time

Estimated delivery time is 3–10 business days after shipment, depending on your destination. Delivery times are estimates and are not guaranteed.

Warm Weather Considerations

Shipping Address Accuracy

Please ensure your shipping address is correct at checkout. We are not responsible for orders shipped to incorrect addresses provided by the customer. If you realize an error after placing your order, contact us as soon as possible and we will do our best to update the address before shipment.

Lost or Delayed Shipments

Once an order has been handed to the carrier, delays may occur that are outside of our control. If your package is significantly delayed or appears lost, please contact us and we will assist in resolving the issue.

Damaged Items

If your order arrives damaged, please contact us within 3 days of delivery with photos of the product and packaging so we can assess and resolve the issue promptly.

Returns & Refunds

Due to the nature of skincare products and for hygiene reasons, we are unable to accept returns on opened products. If your product arrives damaged or defective, please contact us within 3 days of delivery and we will make it right.

For unopened products, we accept returns within 14 days of delivery. The product must be in its original, sealed condition. Contact us to initiate a return and receive instructions. Return shipping costs are the responsibility of the customer unless the return is due to an error on our part.

Subscription Orders

Subscription orders ship automatically on a recurring basis according to the schedule you selected at checkout. You may cancel, pause, or modify your subscription at any time before your next scheduled shipment by contacting us or managing your subscription through your account.

International Shipping

At this time, shipping is limited to the United States, including all 50 states and U.S. territories.

Questions?

If you have any questions about your order or our shipping policies, we're here to help.