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Privacy Policy — FRO Skincar-removed

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Privacy Policy

Effective Date: June 1, 2026

Four Roots Organics LLC, doing business as FRO Skincare ("we," "us," or "our"), respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains what information we collect, how we use it, and the choices you have regarding your data when you visit our website or make a purchase.

Information We Collect

When you visit our website or place an order, we may collect the following types of information:

  • Name, email address, phone number, and shipping/billing address
  • Payment information (processed securely through PayPal — we do not store your credit card details)
  • Order history and product preferences
  • Information you voluntarily provide when contacting us (such as messages, reviews, or feedback)
  • Technical data such as your IP address, browser type, device information, and pages visited, collected automatically through cookies and similar technologies

How We Use Your Information

We use the information we collect for the following purposes:

  • To process and fulfill your orders, including shipping and handling
  • To communicate with you about your order status, shipping updates, and customer service inquiries
  • To manage subscription orders and recurring payments
  • To send you marketing communications (only with your consent — you may opt out at any time)
  • To improve our website, products, and customer experience
  • To comply with legal obligations

How We Share Your Information

We do not sell, rent, or trade your personal information to third parties for marketing purposes. We may share your information only with trusted service providers who help us operate our business, including:

  • PayPal — for secure payment processing
  • Ecwid by Lightspeed — our ecommerce platform
  • Shipping carriers — to deliver your orders

These providers are contractually obligated to protect your data and use it only for the services they perform on our behalf. We may also disclose information if required by law, regulation, or legal process.

Cookies and Tracking Technologies

Our website uses cookies — small text files stored on your device — to improve your browsing experience, remember your preferences, and analyze site traffic. You can adjust your cookie preferences through your browser settings. Disabling cookies may affect certain features of our website.

Data Security

We take reasonable precautions to protect your personal information from unauthorized access, alteration, disclosure, or destruction. Payment transactions are encrypted and processed securely through PayPal. However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.

Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this policy, comply with legal obligations, resolve disputes, and enforce our agreements. Order records are retained for accounting and tax compliance purposes as required by applicable law.

Your Rights and Choices

Depending on your location, you may have certain rights regarding your personal information, including:

  • The right to access the personal information we hold about you
  • The right to request correction of inaccurate information
  • The right to request deletion of your personal information
  • The right to opt out of marketing communications at any time
  • The right to opt out of the sale of personal information (we do not sell your data)

To exercise any of these rights, please contact us using the information below. We will respond to your request within 30 days.

Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those sites. We encourage you to review the privacy policies of any third-party sites you visit.

Children's Privacy

Our website and products are not intended for individuals under the age of 13. We do not knowingly collect personal information from children. If we become aware that we have inadvertently collected such information, we will take steps to delete it promptly.

Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, or legal requirements. Any updates will be posted on this page with a revised effective date. We encourage you to review this policy periodically.

Contact Us

If you have questions, concerns, or requests regarding this Privacy Policy or your personal information, please contact us:

Four Roots Organics

d/b/a FRO Skincare

North Star Villa, Cane Bay

St. Croix, U.S. Virgin Islands

Email: hello@froskincare.com

© 2026 Four Roots Organics. All rights reserved.

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Four Roots Organics d/b/a FROSkincare

6a North Star, Frederiksted U.S.V.I. 00850

E-mail: hello@froskincare.com

WhatsApp: 340-277-8517

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